We highly recommend you use Jan Downs as your realtor. Jan did a great job representing us in the purchase of a house in August, 2010. She did the research to help us find the style, size and price house we were looking for: there were about 10 in all of Austin that matched our criteria, she used her extensive list of inspectors and contractors to get quick answers to our questions about technical issues and likely repair and remodeling costs, she negotiated firmly with the seller and her agent to ensure the price of the house reflected the repairs that needed to be done to the house, and she always turned everything around more quickly and completely than we expected. Jan is a result-oriented problem solver. She is very business-like, a fact-based negotiator, and hardworking. She can get answers and issue resolution most quickly because of the respect key real estate brokers and related resources in the Austin area have for her. Jan is by far the best realtor we have worked with in the process of buying and selling 7 different houses in the last 40 years.  Again, we highly recommend you use her as your realtor.”

Mr. and Mrs. C. Johnson

My wife and I had the pleasure of recently working with Jan Downs to purchase our home in Austin. In every aspect of the transaction, Jan truly ‘exceeded expectations’ on both a personal and professional level. During the search process Jan was a great listener and had a lot of patience in getting to understand our needs, which helped us focus our search and to find the home that was perfect for us. Once our bid was accepted, Jan’s help continued to allow the closing to go smoothly. My wife and I were living in the New York area and Jan was absolutely tremendous in helping us from long distance by being on the spot with house inspections, surveyors and our lawyer. In addition, on a personal level Jan helped make us feel welcome in the community and eased our transition to Austin. During my 40 year business career I’ve worked with numerous residential and commercial brokers and can say with complete certainty that I’ve never met a finer real estate professional than Jan Downs.

Mr. and Mrs. M. Evans

Sue and I want to thank you for all the assistance you’ve given us these past few months. It was a crazy year for us, and you were invaluable in helping us get through it. Speaking on the buyer side, you were great, and on the seller side, even more so. When we were looking for a bigger home here in the Fairways, we had just about given up on finding anything. But, you came to the rescue. I don’t know how you were able to pry the former owners loose from this house, but we’re really happy you did. Amazingly, the closing process went really well in spite of the logistics and a partially willing seller. Again, I’m not sure how you got this handled so quickly and efficiently, but it all worked without a hitch. On the sell side, you and the team at Gottesman did a great job of presenting the home. Since we were out of town for most of the sales process, we especially want to compliment you on your communication. We felt like you were on top of the process, concerned about the outcome, and committed to making it a good experience for us. It was a slow time for the market, but we never felt like you took your foot off the pedal. Rather than waiting for the market to come to us, you did a nice, proactive job of going to the market. That is what counts in a realtor in our opinion. Of course, like every other time you really needed us, we were out of town, but you never let that derail the closing process. We closed on time with no surprises, something that too many people take for granted. Clearly it was your hand at work. Finally, we not only want to complement your professionalism, but also the personal attention and interest you showed in Sue and me. It made a big difference to us, turning what is usually an adversarial process into an experience that not only produced a good commercial result, but also a new friend.

Mr. and Mrs. D. Hart

My search for my first home started off with a lot of stress and frustration, and it wasn't until a very close and trusted friend of mine referred me to Jan that I could finally breathe easily and envision myself in the home I wanted. When I went to my friend in desperation, I told him I needed a real estate broker with guts, with serious experience and who would defend my interests until the end. Jan met all three criteria and more. She managed the negotiation with the firmness, precision and professionalism needed to see the deal through. Jan was always extremely responsive to my questions and concerns and never gave me a reason to doubt her commitment. I always felt comfortable working with her and, most importantly, I trusted her. Jan has been in this business for a long time, and it shows through her skills and Texan charm. I'm extremely grateful to her for helping me find my first beautiful home. I would recommend her to anyone in need of one of the best real estate brokers in town.

Ms. R. Bhalla

I very much appreciated the complete professionalism that Jan exhibited in every aspect of this transaction. Her honesty, feedback, and willingness to accommodate our unique situation was over and above the expectations we had for a realtor. For people entering the brokerage business I would strongly encourage them to spend some time with Jan and emulate both her work habits, energy, and personality.

Mr. and Mrs. S. LeRoy

Jan Downs is such a professional and hard working agent. She went above and beyond what was expected and sold our home in a short period of time in a tough market. We really were impressed with her positive attitude and attention to detail. She really knows Barton Creek real estate and her expertise in that area was a big plus.

Mr. and Mrs. A. Smith

Over the course of the last 40 years, my wife and I have been involved in several real estate transactions. We have purchased 9 properties and sold 5 properties in various cities and states. We used a real estate agent for every transaction. Jan Downs was our realtor in 2 of those 14 transactions. First and foremost, we looked for a realtor was who knew the market in which we were buying/selling a home and what price represented a fair price for a given property. Additionally, we looked for someone who would be willing to represent our interests above the interests of the other party at all times, and even their own personal interests. We expected that our realtor would be focused on the details of the financial transaction, punctual in our appointments, helpful in reviewing an offer with a thoughtful opinion, helpful in identifying trustworthy contractors to give credible estimates of work to be done, and knowledgeable of the closing process /statements. In short, we wanted someone who was both professional and personable. In our opinion, Jan represents the gold standard of realtors. She sold one of our properties and helped us purchase another, and today, we consider Jan a dear friend. We would be more than glad to personally answer any other questions regarding our experiences with Jan.

Mr. and Mrs. B. Miller